British Gas Pays £20m Over Prepayment Meter Force Fitting Scandal The £20m settlement agreed upon by British Gas is a drop in the bucket compared to the estimated £112m cost of the scandal.
This meager response from one of Britain's largest energy suppliers highlights systemic failures that allowed the crisis to unfold.
An investigation found that 40,000 customers had prepayment meters installed without their permission between 2022 and 2023.