NHS Plans to Use AI in App to Direct Patients to Appropriate Services The National Health Service (NHS) has announced plans to integrate artificial intelligence (AI) into its app to direct patients to the most suitable services based on their conditions.
This development aims to alleviate pressure on GP appointments and A&E departments, with an estimated 200,000 patients benefiting within the next year.
The NHS claims that this service will be available to all users by April 2028. However, concerns have been raised about the potential risks of over reliance on technology.